|
1.
Accuracy:
All information in this site is provided to our best ability and
maintained, in part, by associations with participating vendors.
However, in case of error Customer shall indemnify and hold harmless
BugsInCyberspace.com against any and all claims, demands, actions, suits,
losses, liabilities, damages, costs, and expenses, including without
limitation reasonable attorneys' fees, costs and expenses relating
to your use of our services. BugsInCyberspace.com makes no claim to
educate Customer about potential dangers of bites, stings or
allergic reactions resulting from handling our bugs. All arachnids
should be considered dangerous unless otherwise noted. We do not
advocate handling any bugs that you're not familiar with, including
assassin bugs. With respect to the carrier, we do not
ship any medically dangerous bugs including widows, recluses or Buthidae
family scorpions.
2.
Price:
Due to the dynamic nature of the market and our services, prices are
subject to change without prior notice. In case of significant
discrepancies between the posted and then the current prices, BugsInCyberspace.com will inform Customer prior to processing the
charges.
3.
Returns or
Damages:
To the extent governed by laws, return of merchandise should be
avoided as much as possible. We require vendors to inspect and
ensure the merchandise prior to shipment. And we ask Customer to
inspect all items upon receiving them. Customer must contact BugsInCyberspace.com
on day of delivery with concerns about the health of
animals. We request that Customers share responsibility with us for
damage during shipment, caused by carrier neglect. We make no
attempt to pursue insurance claims on orders of live bugs. We have
explored this process in the past and deemed it unfruitful.
DOA’s (Dead On
Arrival):
BugsInCyberspace.com guarantees live arrival for all living animals
shipped via Express Mail (overnight delivery). Live arrival is NOT guaranteed for living
animals shipped using Priority Mail, or other non-overnight service
levels (unless otherwise guaranteed in the informational section
associated with same product). All DOA’s must be reported on same day
as delivery, or guarantee is void. Guarantee is also void in the
following scenarios: if you are not available to
receive shipment when delivery is first attempted, and/or if Customer
fails to notify BugsInCyberspace.com of extreme high/low temperatures
(see Shipping Terms, below). Either photographic evidence or return of dead
specimen is required, unless otherwise discussed.
4.
Photos: All photos on this website are original and not to be
copied without permission. In some cases, photos are loaned to
BugsInCyberspace.com to advertise a vendor's products. Photos rarely
represent the actual specimen a Customer will be receiving. They are
provided as a reference only. In many cases, our vendors
have provided photos of outstanding specimens that represent the
largest or showiest specimen they've ever raised.
5.
Payment:
Payments will be settled between Customer and BugsInCyberspace.com.
Return checks are subject to extra service charges by banks.
Dishonored checks may be subject to penalty by laws and all other
related collection cost, including attorney fees. We accept Purchase
Order requests from schools.
6.
Shipping: As hobbyists with "day jobs", we hold orders for
shipping for either Mondays or Tuesdays. Orders placed on these
days will likely ship the following week. This ensures no
weekend-related postal delays. By request, we sometimes ship
mid-week (Express Orders and Books, only), if convenient. It is Customer’s
responsibility to request a heat or ice pack (additional fees
may apply) for live arrivals to be delivered in extreme weather
conditions. Temperatures 35 degrees or below or above 90
degrees are considered extreme for live bug shipments. Because our
supply base consists of networking hobbyists, parts of your
order may be shipped from different locations. This means that
portions of your order may arrive on different days.
Winter Shipping is generally in effect until May 1st, 2008 (most US
destinations). We ship via the US Postal Service (USPS)
using the following service levels. Please assume that you will
have to sign for any order of live bugs.
| Express Mail |
$21* |
Usually overnight, some destinations take 2 days.
Signature required. |
| Priority Mail w/Signature |
$8* |
Usually 2-3 days. Signature Required to limit
exposure to winter weather. |
| Priority Mail |
$5 |
Usually 2-3 days. Used mainly for non-living items
or during mild weather. |
| First Class |
$2 |
Applies to book orders only, increasing by $2 for
each book ordered. |
*All costs above are base fees. Orders of more than one item may
incur additional shipping cost, based on final weight of
package.
International Orders: Sorry,
no orders
for LIVE bugs, please. We do not import or export live bugs.
Books and Magazines are okay. Please contact us for
. Our shopping cart is only set up to calculate shipping to US addresses.
We do have contacts in many places around the world and are
happy to refer you to a dealer in your country, if available.
|
